Research
Pawly is built on a large-scale study of public conversations between dog owners. Rather than guess at what people need, we read what they say — at a scale no individual could — and let the pattern set the roadmap. This page states what we measured, what we found, and where the method falls short.
Collection and analysis are ongoing — the corpus is still growing. Figures on this page report the most recent completed run.
Method
On privacy. We analyze what was said, never who said it. No usernames, account identifiers, or profile data are retained, and no individual discussion is reproduced or quoted on this site. Findings are only ever published in aggregate.
Finding 01
Across the 166,627 discussions describing a live problem, the majority describe something ongoing rather than a one-off question. Ordered from least to most severe:
| Severity | Share of problem-describing discussions | Discussions |
|---|---|---|
| Occasional annoyance | 21.8% | 36,320 |
| Recurring stress | 44.9% | 74,842 |
| Out of ideas | 13.0% | 21,690 |
| Acute crisis | 20.3% | 33,775 |
33.3% sit at the severe end — out of ideas, or in an acute crisis (95% CI 33.1–33.5%; at n = 166,627 the interval is under half a point wide).
Finding 02
Owners described their problems in their own words — 491,233 distinct problem mentions that fragment into 490,335 unique phrasings. Grouping them into keyword families (the 48% that group cleanly; the rest are excluded, so every share below is a lower bound) gives the most common themes across the 166,627 discussions describing a live problem. Owners routinely raise several at once, so these overlap.
| Theme | Share (lower bound) | Discussions |
|---|---|---|
| Anxiety, fear, or stress | 23.7% | 39,434 |
| Reactivity or aggression | 12.4% | 20,672 |
| Not knowing what to do | 12.4% | 20,615 |
| Grief after losing a dog | 10.9% | 18,233 |
| A symptom with no answer yet | 10.9% | 18,163 |
| Guilt and self-blame | 7.9% | 13,186 |
| Cost and financial strain | 7.8% | 13,080 |
| End-of-life decisions | 6.3% | 10,425 |
| Caregiver burnout | 4.5% | 7,556 |
| House training | 4.5% | 7,440 |
Anxiety leads by a wide margin, and the picture is emotional as much as practical: not knowing what to do and self-blame rank alongside the behavior problems most dog products are built for. The grief and end-of-life rows are a composition effect — roughly a fifth of discussions analyzed come from a single bereavement community (see limitations) — not a claim about dog ownership at large.
Finding 03
Share of owners in each household situation who sit at the severe end — out of ideas or in acute crisis — with the risk ratio against owners not in that situation. The corpus-wide severe-end rate is 33.3%. Situations with at least 1,200 discussions.
| Household situation | Severe-end share | Risk ratio (95% CI) | Discussions |
|---|---|---|---|
| Recently lost a pet | 89.7% | 3.34 (3.28–3.40) | 1,850 |
| On a tight budget | 52.9% | 2.02 (1.97–2.06) | 8,994 |
| Children at home | 47.4% | 1.74 (1.68–1.81) | 2,875 |
| Caring for a senior dog | 46.1% | 1.84 (1.81–1.87) | 22,948 |
| More than one dog | 44.0% | 1.63 (1.58–1.68) | 5,945 |
| More than one pet | 41.1% | 1.50 (1.42–1.59) | 1,773 |
| Recently moved | 39.1% | 1.43 (1.37–1.50) | 2,928 |
| Long hours away | 37.6% | 1.37 (1.30–1.45) | 2,125 |
A tight budget carries a severe-end risk ratio of 2.0 — about the same elevation as caring for a senior dog (1.8). Financial pressure is not a side issue next to the dog's welfare; it is one of the strongest markers of it.
Finding 04
By the time an owner writes it down and asks strangers, the problem is rarely new.
How that duration breaks down at each severity level:
| Severity | Days | Weeks | Months | Years |
|---|---|---|---|---|
| Occasional annoyance | 1% | 53% | 29% | 16% |
| Recurring stress | 1% | 42% | 39% | 18% |
| Out of ideas | 2% | 41% | 40% | 17% |
| Acute crisis | 6% | 44% | 33% | 17% |
Even acute crises are mostly not sudden — only 6% of them are days old. People escalate slowly and ask late. Across the full severity-by-duration table the association is real but weak (Cramér's V = 0.08): how long a problem has run tells you surprisingly little about how bad it feels.
Finding 05
These are not people who haven't looked for help. 90% of owners describing a live problem state at least one thing they already did about it. Grouped into families, the most-cited prior steps:
| Already tried | Share of owners | Discussions |
|---|---|---|
| Consulted a veterinarian | 29.2% | 48,607 |
| Medication or supplements | 12.7% | 21,189 |
| Structured training at home | 11.1% | 18,539 |
| Diet or food changes | 9.1% | 15,196 |
| Hired a trainer or behaviorist | 7.7% | 12,840 |
| Tests, scans, or surgery | 6.8% | 11,278 |
| Emergency or specialist care | 5.5% | 9,138 |
39% had already been to a professional — a vet, an emergency clinic, or a trainer — before writing anything. Whatever they are looking for in a public thread, it is not a substitute for professional care; it is what the professional visit didn't settle.
Finding 06
54% of owners with a live problem name a reason they haven't escalated further. Grouped into families, as a share of all owners with a live problem:
| Barrier | Share of owners | Discussions |
|---|---|---|
| Cost | 16.4% | 27,396 |
| Low trust in vet advice | 9.0% | 15,015 |
| Prefers to handle it alone | 8.7% | 14,548 |
| Already tried, it failed | 8.7% | 14,444 |
| Safety concerns | 5.1% | 8,511 |
| Low trust in trainers | 2.8% | 4,654 |
Cost leads, but the second and third barriers are not financial — a preference to handle it alone, and the memory of something that already failed. Being cheaper alone does not unlock this market.
Finding 07
In 15,680 discussions an owner named a specific figure they had spent or were facing. Each row spans that group's median to its 90th percentile.
| Severity | Median | 90th percentile | Discussions naming a figure |
|---|---|---|---|
| Occasional annoyance | $200 | $2,000 | 1,818 |
| Recurring stress | $500 | $4,000 | 6,060 |
| Out of ideas | $1,000 | $5,000 | 2,987 |
| Acute crisis | $1,000 | $6,000 | 4,815 |
Across the whole group the median figure named is $700 and the 90th percentile is $5,000. The ordering is not an artifact of a few large bills: a rank test between the lowest- and highest-severity groups gives a rank-biserial effect of 0.38 (z = 24) — a randomly chosen crisis figure exceeds a randomly chosen annoyance figure 69% of the time. This is not a market deciding whether to spend on a dog. It is one already spending, reactively, under stress.
Finding 08
Each discussion is scored 0–3 on six dispositions evident in how the owner writes. Tracking the mean of each across the four severity levels shows which ones actually move — and which are noise. Every panel shares the same 0–3 scale.
| Disposition | Occasional annoyance | Recurring stress | Out of ideas | Acute crisis | Cohen's d |
|---|---|---|---|---|---|
| Anxiety | 0.86 | 1.60 | 2.50 | 2.44 | +2.28 |
| Guilt | 0.39 | 0.84 | 1.55 | 1.57 | +1.27 |
| Seeks support | 1.32 | 1.61 | 1.94 | 2.01 | +1.01 |
| Need for control | 1.33 | 1.75 | 1.99 | 1.67 | +0.42 |
| Diligence | 1.86 | 2.17 | 2.04 | 1.76 | -0.13 |
| Skepticism | 0.36 | 0.57 | 0.69 | 0.51 | +0.20 |
Between the lowest and highest severity groups, anxiety shifts by d = 2.3 and guilt by d = 1.3 — very large effects by any behavioral-science convention — while diligence moves d = -0.1 and skepticism d = +0.2, effectively nothing. Distress here is not a knowledge gap: the same conscientious owner is present at every level. What changes is how much they are carrying.
Finding 09
The ten largest communities in the corpus by volume. The table adds the share of each one's problem-describing discussions that sit at the severe end.
| Community | Discussions analyzed | Severe-end share |
|---|---|---|
| r/Petloss | 63,574 | 90.5% |
| r/dogs | 39,542 | 26.7% |
| r/puppy101 | 34,436 | 18.4% |
| r/DogAdvice | 32,486 | 33.1% |
| r/AskVet | 20,191 | 43.1% |
| r/Dogtraining | 15,050 | 19.4% |
| r/reactivedogs | 11,585 | 35.3% |
| r/seniordogs | 8,964 | 57.3% |
| r/OpenDogTraining | 3,802 | 20.1% |
| r/goldenretrievers | 3,690 | 24.0% |
Severity is a property of the room as much as the dog: a bereavement community runs above 90% severe-end, a puppy-training community below 20%. Any figure quoted from this corpus depends on which rooms are in it — see the limitations below.
Finding 10
Most of what is written about this audience comes from consumer surveys and small laboratory samples. Several of those claims can be checked directly against 202,138 dog owners here. Two hold up, one is overstated, and one question the literature describes as open turns out to have a clear answer in this corpus.
Consumer-psychology work argues that women are the more comprehensive, effortful information processors, and that the picture of an impulsive emotional buyer is folklore. The corpus agrees emphatically. 58% of dog owners here had already tried at least two things themselves before posting, and 76% score at the top of the scale on routine-keeping, tracking, and research-doing.
Survey work puts the share of owners who agree price is no object at roughly 28%. Reading it out of how people actually write about money, we get 23% — with 53% weighing value carefully and 23% openly constrained. Two unrelated methods landing a few points apart is the strongest agreement in this section.
A figure near 55% is often quoted for owners who distrust their vet. We cannot reproduce it. Taking the most generous possible reading — any trace of skepticism at all, on a measure that also covers trainers and products, not just vets — gives 34% (95% CI 33.9–34.3%, n = 201,851), and only 13% score at the top of that scale. Distrust is real and worth designing for; it is not the majority position.
A recurring hypothesis is that shareable evidence of good pet parenthood — photos, milestones, badges, report cards — should sell better than features whose benefit stays private. Reviews of the literature note that no published trial compares the two. Owners here named something they would pay for 435,429 times. Those statements are free text, so they were grouped into themes; a further 26% were too varied to group and are excluded from the 320,880 shown below. The ranking is unambiguous.
| What they would pay for | Mentions | Share |
|---|---|---|
| Behaviour help and training | 138,194 | 43.1% |
| Veterinary and medical care | 52,063 | 16.2% |
| Grief and end-of-life care | 41,918 | 13.1% |
| Food and supplements | 38,419 | 12.0% |
| Gear and enrichment | 26,558 | 8.3% |
| Insurance and cost cover | 11,341 | 3.5% |
| Daycare, walking, grooming | 7,724 | 2.4% |
| Shareable proof of good care | 4,663 | 1.5% |
Shareable proof finishes last, behind daycare and grooming, at 1.5% of all statements — while direct help with a behaviour problem takes 43%. The honest reading is narrower than "sharing does not sell": this corpus is people in the middle of a problem, and what someone in difficulty says they would pay for is a solution to it. It does tell us that at the moment an owner goes looking for help, the thing they want is help.
Limitations
Why we publish the limitations. A study that only lists its strengths isn't evidence, it's marketing. These findings shape what we build; a reader should be able to judge how much weight they deserve.
Methodology questions are welcome by way of the engineering portfolio.